The hardest part of completing any job application is writing about how your skills match the essential criteria. In other words are you a good match for the role?
It’s not enough to say “yes I can work in a high pressurised environment” or “I can work as part of a team” you have to prove you can do it and the best way to do that is to give an example. So what’s the best way to do that? Here’s a typically worded advert…
You might be thinking, I have experience of working in hospitality and can be trusted to provide excellent service to customers, but how do I get my message across that I’m the best person for this job? Well one way to do it is to break down the work you did from greeting customers to taking their bill over at the end of the meal. This way you have a clearer picture of what you did and how this meets the advert. You can now write in more detail about the work you did and your excellent understanding of the role!
In my previous role, I was responsible for all aspects of the service; I took food orders, advised customers on specials of the day, waited on tables and took the bill payment. Whilst working for The Café, I used my initiative on a daily basis, for example, during quiet periods, I would restock the self service area, check with kitchen staff on food availability and make sure I knew of any changes to the menus and keep the area clean, tidy and attractive to customers. I would also undertake a stock-take to keep my manager informed of any produce we needed to order from the wholesalers. I regularly provided feedback to kitchen staff on any customer comments and would assist others when I could.
Working in the service sector has given me the ability to think on my feet and react quickly to changing workloads and the challenges faced with a sudden influx of customers. In these instances we worked together as a team to ensure that customers were not kept waiting long, provided tables with complimentary bread baskets and a fresh supply of water.
I was regularly commended by the shift leader on my professionalism and attention to detail. I enjoy interacting with customers and believe that providing a good quality service will lead to repeat business.
I am interested in helping a business grow and have plenty of ideas for different themed events to attract and retain customers.
This example would be suitable when applying for a position advertised without a personal specification. Once you have run through this method a few times it becomes a lot easier to match your transferable skills to other environments.
Large employers such as Local Authorities, NHS or The Police have a different method for recruiting and that is a whole different ball game! Watch this space for details…..
Have a great week and thanks for reading.